TRENDARYO

CONTACT US

Questions, orders or feedback - pick the channel that suits you. Real people answer by email and phone during support hours, and our chat assistant is here around the clock.

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Get In Touch

TRENDARYO LLC

Customer support is handled by our support team from our Muscat warehouse. Include your order number to help us help you faster.

Business Address

Al Maabela, Wilayat Al Seeb
Muscat Governorate, OMAN

Call Us

+1 (307) 533-4512
Mon-Fri, 9AM-6PM EST

Reply within 1 business day

Emails and the contact form are answered within one business day, every week of the year.

Order number = faster help

Adding your order number (TRD-2024-1234) lets us pull up your order instantly and skip the back-and-forth.

Chat assistant 24/7

Instant answers on tracking, returns, shipping and payments any time of day or night.

Quick Answers

How do I track my order?
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Visit the Track Order page and enter the order number from your confirmation email (it looks like TRD-2024-1234). You will see a live status timeline plus the carrier and estimated delivery date. Tracking usually activates within 24 hours of dispatch.
How long does shipping take?
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Orders are packed within 24 hours on business days. Standard shipping arrives in 5-7 business days and is free on orders over $50. Express shipping is 2-3 business days. We ship worldwide - GCC deliveries typically arrive in 3-5 business days.
What is your return policy?
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You have 30 days from delivery to return any unused item in its original packaging. Start the process on the Return Request page. Faulty, damaged or incorrect items ship back free; approved refunds are issued within 3-5 business days.
Is checkout secure?
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All transactions are encrypted end-to-end and processed by PCI-DSS compliant payment providers. We accept Visa, Mastercard, American Express, PayPal, Apple Pay and Google Pay, and your full card number is never stored on our servers.
How do I use the WELCOME10 discount code?
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Add items to your cart, open the cart page, paste WELCOME10 into the promo field and click Apply. The 10% discount comes off your subtotal before shipping and is valid once per customer.
Do your products come with a warranty?
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Every item includes a 12-month manufacturer warranty covering manufacturing defects. Electronics such as headphones, smartwatches and laptops carry the full manufacturer term. Keep your order number - it is all we need to process a claim.

Still have a question?

Browse the full FAQ or start a live chat below - our assistant answers instantly and a human hands over when needed.

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